Channel Integrations

Multi-channel notification delivery with intelligent orchestration

NotiBoost supports multiple notification channels with native integration, intelligent fallback, and full observability. Choose the right channel for each notification, or let NotiBoost orchestrate automatically.

integrations_ecommerce_title

integrations_ecommerce_intro

integrations_ecommerce_kiotviet

Tích hợp trực tiếp với KiotViet POS và hệ thống quản lý bán hàng.

integrations_ecommerce_sapo

Kết nối với Sapo để đồng bộ đơn hàng và gửi thông báo tự động.

integrations_ecommerce_haravan

Tích hợp với Haravan để gửi thông báo đơn hàng, vận chuyển.

integrations_ecommerce_shopify

Kết nối với Shopify store để tự động hóa thông báo khách hàng.

integrations_carriers_title

integrations_carriers_intro

integrations_carrier_zalo

Zalo ZNS - Kênh gửi tin ưu tiên, chi phí thấp (250đ/tin).

integrations_carrier_viettel

Viettel SMS - Nhà mạng lớn nhất Việt Nam, độ tin cậy cao.

integrations_carrier_mobifone

Mobifone SMS - Hỗ trợ đầy đủ các tính năng SMS marketing.

integrations_carrier_vnpt

VNPT SMS - Giải pháp SMS cho doanh nghiệp.

Supported Channels

NotiBoost integrates with the most important notification channels for Vietnamese market:

ZNS (Zalo Notification Service)

Native Zalo messaging for Vietnamese market. High deliverability, rich templates, and quota management.

  • Native Zalo integration with quota awareness
  • Template approval workflow
  • Automatic quota management
View Documentation

Email

Reliable email delivery for transactional and marketing notifications.

  • SMTP and API provider support
  • Template management
  • Delivery tracking
View Documentation

SMS

SMS channel primarily used as fallback when other channels fail.

  • Reliable fallback option
  • Multi-provider support
  • Cost optimization
View Documentation

Channel Comparison

Each channel has its strengths. NotiBoost helps you choose the right one:

Channel Best For Delivery Time Fallback To
ZNS Order confirmations, payment notifications Near real-time Email, SMS
Email Transactional emails, receipts Seconds to minutes SMS
SMS Critical alerts, OTP Seconds Email
Push App engagement, updates Near real-time Email, SMS

Multi-Channel Orchestration

NotiBoost orchestrates notifications across channels intelligently:

Event Your system sends event
Rule Match NotiBoost evaluates rules
Channel Selection Selects best channel
Delivery & Fallback Sends with automatic fallback

Why Multi-Channel Orchestration?

Higher Deliverability

If one channel fails, automatically fallback to another. Never lose a critical notification.

Cost Optimization

Route to cheaper channels when appropriate. Manage quota across all channels intelligently.

User Preferences

Respect user channel preferences. Send via their preferred channel automatically.

Quick Setup Example

Configure channels in your NotiBoost dashboard:

// 1. Configure ZNS channel
PUT /api/v1/channels/zns
{
  "api_key": "your_zns_api_key",
  "oa_id": "your_oa_id"
}

// 2. Configure Email channel
PUT /api/v1/channels/email
{
  "provider": "smtp",
  "host": "smtp.example.com",
  "port": 587,
  "username": "your_email",
  "password": "your_password"
}

// 3. Create flow with multi-channel
POST /api/v1/flows
{
  "name": "order_confirmation",
  "channels": ["zns", "email"],
  "fallback": "sms"
}

NotiBoost automatically handles channel selection, fallback, and retry logic.

Common Use Cases

See how teams use multi-channel orchestration:

Order Confirmation

Send order confirmation via ZNS (primary), fallback to Email if ZNS fails, and SMS as last resort. All handled automatically.

Payment Notifications

Critical payment updates via ZNS or SMS for immediate delivery, with Email for detailed receipts.

User Engagement

Engage users via Push notifications, with Email backup. Respect user preferences for each notification type.

Get Started

Set up your channels and start sending notifications in minutes.